Shipping Policy

At Our Bari, we are committed to delivering your orders in a timely manner. However, please note that shipping times are estimates and may vary depending on various factors such as location, shipping method, and peak periods.

Shipping Time Frames:

• We strive to process and ship orders within 1-3 business days after payment confirmation.

• Delivery times typically range from 3-7 business days for domestic orders and 7-14 business days for international orders.

• During peak periods, such as before holidays or during sales events, please anticipate potential delays in shipping due to high order volumes. We recommend placing orders early to ensure timely delivery.

Shipping Options:

• We offer standard shipping as well as expedited shipping options for your convenience. You can select your preferred shipping method during checkout.

Tracking Your Order:

• Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the status of your delivery.

International Shipping:

• For international orders, please note that customs clearance procedures may cause additional delays beyond our control. Any customs duties or taxes imposed by your country's customs authorities are the responsibility of the buyer.

Returns and Exchanges Policy

We want you to be completely satisfied with your purchase from Our Bari. If for any reason you are not satisfied or need to return an item, please review our Returns and Exchanges Policy below:

Returns Eligibility:

• Items must be returned within 28 days of receipt in unused and perfect condition, with all original tags and packaging intact.

• Made to Order items and sale items are not eligible for return or exchange unless they are defective or damaged upon receipt.

Initiating a Return:

• To initiate a return, please notify us within 7 days of receiving your order. You can contact our customer service team or fill out our online return form.

• Include your order number, reason for return, and any relevant details when contacting us.

Return Process:

• Once your return request is approved, we will provide you with a return shipping label or instructions for returning the item.

• Please pack the item securely and ship it back to us within the specified timeframe.

Refunds and Exchanges:

• Upon receiving your returned item and verifying its condition, we will process your refund or exchange as per your request.

• Refunds will be issued to the original payment method, and exchanges will be processed based on availability of the desired item.

Damaged Items Policy

At Our Bari, we take great care to ensure that our products are of the highest quality. However, in the rare event that you receive a damaged item, please follow our guidelines outlined below:

Receiving a Damaged Item:

• Upon receiving your order, please inspect the items carefully for any damage or defects.

• If you notice any damage, please contact us immediately within 48 hours of receiving the item. Include photos of the damaged item and packaging to expedite the process.

Damaged Item Return Process:

• Our customer service team will assess the damage based on the provided photos and information.

• If the damage is confirmed to be a result of manufacturing or shipping issues, we will provide instructions for returning the item.

• Please return the damaged item within the specified timeframe to be eligible for a replacement or refund.

Refunds for Damaged Items:

• If the item is deemed to be damaged due to reasons beyond your control, such as manufacturing defects or shipping damage, you may be eligible for a replacement or refund.

• However, if the damage is a result of misuse, mishandling, or improper care of the item after receipt, it will not be eligible for a refund.

Customer Responsibilities:

• Customers are responsible for return shipping costs unless the item is defective or damaged.

• Customers are responsible for returning the damaged item as per our instructions.

• Please ensure that the item is securely packaged to prevent further damage during return shipping.

Replacement or Refund Process:

• Once we receive the damaged item and verify the damage, we will proceed with either issuing a replacement or processing a refund, based on your preference and item availability.

• Refunds for damaged items will be issued to the original payment method used for the purchase.

Contact Us

• If you have any questions or need further assistance regarding returns or exchanges, please contact our customer service team. We are here to help and ensure your satisfaction with every purchase.